FAQ

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Do you provide in-person or online counseling?   

 

We provide both in-person and online counseling.  The online counseling is a telehealth, HIPAA compliant platform that you will access through a client portal via the website.   

 

How long do appointments last? 

 

Sessions are approximately 50 minutes.   

 

Which therapist should I schedule with? 

 

We suggest reading the therapist bios on the “About” page and selecting someone that you think would be a good fit for you.  Other factors to consider include therapist work hours, use of insurance, and areas of expertise.   

 

Do you take insurance?  

 

Yes, right now we take Anthem Insurance.  You will need to contact your insurance provider to determine your exact copay and  deductible responsibilities. Out of pocket costs are collected at the time of service.   

 

Do you prescribe medication? 

 

No we do not have a prescriber within our practice.  We can provide referral information for psychiatry services upon request.  

 

How often will I meet with my therapist? 

 

Continuity of sessions is important.  Weekly sessions are typically recommended initially but with time sessions may take place every 2-3 weeks.  Please discuss your needs and the approach used by your therapist to determine how often you will meet.   

 

What is your cancellation policy? 

 

We require 24 hours’ notice of cancellation.  There is a $30.00 charge for cancelling within the 24 hours or not showing up for a scheduled appointment. It is important to meet consistently in order to make progress towards treatment goals. 

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Do you have any suggestions for mental health resources? 

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Yes, please CLICK HERE for a printable Google Doc with hyperlinks to a variety of mental health resources.  Please feel free to print and share this resource page.  

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"It does not matter how slowly you go as long as you do not stop."

- Confucious

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